About Tumira eKhaya
Connecting families across borders through reliable, secure, and innovative cross-border services. Send with love, delivered with care.
Bridging Hearts Across Borders
Born from the diaspora experience, Tumira eKhaya understands the deep connection between families separated by borders. We've transformed the traditional way of sending support home into a modern, secure, and reliable digital experience.
Our Story
Tumira eKhaya was founded by Zimbabweans living in South Africa who experienced firsthand the challenges of supporting family back home. The traditional methods were unreliable, expensive, and often unsafe.
Our name "Tumira eKhaya" translates to "Send to Home" in Shona, reflecting our core mission of maintaining family connections across borders. We've modernized this age-old practice with cutting-edge technology, partnerships with trusted retailers, and a deep understanding of diaspora needs.
Today, we're proud to serve thousands of families, ensuring that distance never diminishes the love and support shared between family members across Zimbabwe and South Africa.
Our Mission
To provide a safe, affordable, and reliable platform for cross-border family support, ensuring that no family member goes without essentials regardless of geographical boundaries.
- Secure and reliable transactions
- Affordable cross-border services
- 24/7 customer support
Our Vision
To become the leading cross-border e-commerce platform in Southern Africa, empowering diaspora communities to seamlessly support their families and contribute to economic growth.
- Regional market leadership
- Innovative technology solutions
- Community empowerment
Our Core Values
Trust & Security
Building reliable relationships through consistent service delivery and bank-level security for all transactions.
Family First
Understanding the importance of family connections and treating every order with the care it deserves.
Innovation
Continuously improving our technology and services to make cross-border support easier and more efficient.
Community
Supporting diaspora communities and strengthening bonds that transcend geographical boundaries.
Our Impact in Numbers
These numbers represent real families, real connections, and real impact across borders.
Families Served
Trusted by thousands of families across Zimbabwe and South Africa
Value Delivered
Total value of goods and services delivered to families
Partner Stores
Trusted retail partners across multiple sectors
Success Rate
Successful delivery rate for all transactions
Support Available
Round-the-clock customer support via multiple channels
Average Delivery
Average time for voucher and token delivery via SMS
Our Dedicated Team
We're a passionate team of professionals from diverse backgrounds, united by our commitment to connecting families and communities across borders. Our team combines deep understanding of diaspora challenges with cutting-edge technology expertise.
Leadership Team
Experienced executives with deep industry knowledge
Technology Team
Skilled developers building secure, scalable solutions
Customer Success
Dedicated support specialists ensuring customer satisfaction
Partnerships
Building relationships with trusted retail partners
Join Our Growing Team
We're always looking for passionate individuals who share our vision of connecting families across borders.
Ready to Connect with Your Family?
Join thousands of families who trust Tumira eKhaya for their cross-border support needs. Start sending love home today.